Last Updated: 01/12/2026
Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website and online therapy services.
By using BoundHub, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Age or date of birth (when required)
- Account and appointment details
Therapy-Related Information
- Information shared during therapy sessions
- Messages or communication with therapists
- Session notes maintained by therapists
Technical Information
- IP address
- Device type and browser information
- Website usage data
We collect only the information necessary to provide safe and effective services.
How We Use Your Information
Your information is used to:
- Provide therapy and counseling services
- Schedule and manage appointments
- Communicate with you about services or support
- Improve our website and user experience
- Maintain safety, security, and service quality
We do not use your information for unnecessary purposes.
Confidentiality of Therapy Sessions
All therapy sessions on BoundHub are treated as confidential.
However, confidentiality may be limited in certain situations required by law, including:
- Risk of harm to yourself or others
- Suspected abuse or neglect
- Legal or court requirements
Therapists follow professional and ethical guidelines.
How We Protect Your Information
We take reasonable steps to protect your data, including:
- Secure systems and access controls
- Limited access to personal information
- Ongoing monitoring for security risks
While we work to protect your data, no online system is completely secure.
Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when:
- Required by law
- Necessary to prevent harm
- Needed to provide services through trusted partners
- You give consent
Any sharing is done with care and responsibility.
Cookies and Tracking Technologies
BoundHub may use cookies to:
- Improve website performance
- Understand user behavior
- Enhance user experience
You can manage cookie preferences through your browser settings.
Third-Party Services
We may use trusted third-party services for:
- Payment processing
- Website hosting
- Communication tools
These services are required to follow privacy and data protection standards.
Your Rights
You have the right to:
- Access your personal information
- Request corrections
- Ask questions about data use
- Request deletion of your account, where applicable
To exercise these rights, please contact us.
Data Retention
We keep personal information only as long as necessary to:
- Provide services
- Meet legal requirements
- Maintain records responsibly
When no longer needed, data is securely removed.
Children’s Privacy
BoundHub provides services for children with appropriate parental or guardian consent. We do not knowingly collect personal data from children without consent.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of BoundHub means you accept the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: info.boundhub@gmail.com
Phone: 331 2499329